Legal Documents

baij365Privacy Policy

Your trust is our greatest asset. Learn more on this page — how baij365 collects, stores, and protects your personal information with the highest level of security.

Last Updated: January 1, 2026

Why Is baij365 safe?

The technologies and practices we follow to protect your privacy.

SSL Encryption

Every transaction and piece of personal data you share is protected with 256-bit SSL encryption. Banking-level security is always active.

Secure Data Storage

Your data is stored on encrypted servers. Firewalls and multi-layer security are in place to prevent unauthorized access.

No Third-Party Data Sharing

Baij365 never sells or shares your personal information with third parties. Your privacy is a responsibility we take seriously.

KYC Protection

Documents submitted for identity verification are used solely for security checks. They are never used or disclosed for any other purpose.

Cookie Controls

We only use necessary cookies that enhance your experience. You can update your cookie settings at any time.

24/7 Security Monitoring

Our security team works around the clock to keep your account and data safe. Suspicious activity is detected and acted on immediately.

Your Consent: By creating an account or using our services on the baij365 platform, you are considered to have fully agreed to this Privacy Policy. Please read this policy carefully.

1 Introduction & Scope

Baij365 is a trusted online gaming platform for players in Bangladesh. We understand how sensitive and valuable your personal information is. This Privacy Policy ("Policy") applies to the baij365 website and all associated services.

This policy clearly outlines what information we collect, why we collect it, how it is used, and the measures we take to keep your data safe. baij365 is committed to full transparency and accountability.

This Privacy Policy is our Terms and Conditions and Responsible Gaming Policyshould be read in conjunction with. Our support team is always available for any questions.

2 What Information We Collect

Baij365 only collects information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy. We primarily collect two types of information:

Information you provide directly:
  • Identity Information: Full name, date of birth, national ID number.
  • Contact Information: Mobile number and email address (where applicable).
  • Payment Information: bKash, Nagad, or Rocket number and bank account details.
  • KYC Documents: Photo of national ID card or passport (for verification purposes only).
Automatically Collected Information:
  • Device Information: IP address, browser type, and operating system.
  • Usage Data: Pages visited and time spent, games played.
  • Log Data: Login timestamps, transaction history, and session details.
  • Cookies & Tracking: Limited cookies for site functionality.
Important: We never store your password in plain text. All passwords are encrypted using a strong hashing process.

3 How We Use Your Information

Collected data is used solely for specific, legitimate purposes. The primary reasons baij365 uses your information are:

  • Account Management: To handle registration, login, and account security.
  • Transaction Processing: For processing deposits, withdrawals, and bonus distributions.
  • Identity Verification: To complete the KYC process and help prevent fraud.
  • Service Improvement: To customize your gaming experience based on your preferences.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Support: To resolve your issues and provide support.
  • Security Monitoring: To detect and prevent fraudulent activity.
Our Commitment: baij365 never sells your information to third parties for marketing or advertising purposes.

4 Who Your Information Is Shared With

Baij365 keeps your personal information as confidential as possible. However, in certain situations, sharing limited data is unavoidable:

  • Payment Providers: Solely to process transactions via bKash, Nagad, Rocket, and bank.
  • Technology Partners: For secure server management and platform maintenance.
  • Game Providers: For operational purposes with Live Casino and game software providers.
  • Law Enforcement: When required by a court order or legal obligation.
  • Responsible Gaming Organizations: For addiction prevention purposes (with identity kept anonymous).

All of the above third parties operate under strict confidentiality agreements and may not use your information for any other purpose.

5 Data Retention & Duration

Your data is stored on encrypted servers. Retention periods are as follows:

  • Account Information: For the full duration the account remains active.
  • Transaction History: A minimum of 5 years as required by law.
  • KYC Documents: 5 years in secure archive after verification is complete.
  • Log Data: Up to 12 months, then automatically deleted.
  • Cookie Information: Session cookies — deleted when the browser is closed; persistent cookies — up to 30 days.
After Account Closure: If you voluntarily close your account, all non-essential data beyond legal requirements will be securely deleted within 30 days.

6 Cookie Policy

Cookies are small text files stored in your browser. baij365 uses the following types of cookies:

  • Essential Cookies: To maintain login sessions and ensure site security. Without these, the site cannot function properly.
  • Functional Cookies: To remember your preferences such as language and game settings.
  • Analytics Cookies: To understand which parts of the site are most used. This data is completely anonymous.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

7 Your Rights

Baij365 believes you have full rights over your own data. Your key rights are outlined below:

Right of Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data outside of legal obligations.

Objection to Processing

You may object to your information being used for specific purposes.

Data Portability

The right to receive a copy of your data in a portable format.

Right to Restriction

You may request that data processing be restricted in certain circumstances.

To exercise any of these rights, please contact our support team. We typically respond within 7 business days.

8 Children's Privacy

Baij365 is strictly prohibited for anyone under 18. We never knowingly collect any information from minors.

If we become aware that a minor is using our platform, the account will be suspended immediately and all collected data will be securely deleted. We urge parents and guardians to monitor their children's online activity.

9 Security Measures

To protect your data, baij365 uses the highest industry-standard security technologies:

  • 256-bit SSL/TLS Encryption: Banking-grade protection on all data transfers.
  • Multi-Factor Authentication (MFA): An extra layer of security on your account.
  • Firewall & DDoS Protection: Prevention of unauthorized server-level access.
  • Regular Security Audits: Regular audits conducted by independent expert teams.
  • Data Backup: Your data is backed up across multiple secure locations.
Your Role: Security is a shared responsibility. Use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

10 Privacy Policy Updates

Baij365 may update this Privacy Policy as needed. For significant changes, we will notify you via a platform notification or SMS.

Continued use of the platform after any changes means you have accepted the updated policy. You can always check the "Last Updated" date at the top of the page to see when the policy was last revised.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, don't hesitate to reach out. Our Data Protection Team is available 24/7, every day of the week.

  • Email: [email protected]
  • Support: Use the live chat option on the platform.
  • Response Time: Typically within 24 hours.

Use of Information Quick Reference

A quick overview of what data is kept, for what purpose, and for how long.

Data Type Purpose of Collection Retention Period Third-Party Sharing
Name & Contact Details Account Management For as long as the account remains active No
Payment Information Transaction Processing 5 years Payment gateway only
KYC Documents Identity Verification 5 years No
Usage History Service Improvement 12 months No
IP & Device Security Monitoring 90 days No
Cookie Information Site Functionality Up to 30 days No

Privacy General Inquiries

Simple answers to the questions on your mind.

Never. baij365 does not sell your personal information to any third party. Only limited data is shared with payment gateways to process transactions, and this is strictly governed by confidentiality agreements.

Your KYC documents are stored on servers secured with 256-bit encryption. Only authorized security personnel may access them for verification purposes. Once verification is complete, the documents are archived and no longer used in day-to-day operations.

If you voluntarily close your account, most data will be deleted within 30 days. However, transaction history and KYC documents must be retained for a defined period to meet legal obligations. This is mandatory under financial regulations.

Yes, absolutely. You can request a summary of the information we hold about you from our support team at any time. We typically respond within 7 business days.

Disabling essential cookies may disrupt login sessions and security functions. Turning off analytics or functional cookies will not affect core site services, though some personalized features may not be available.
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